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Privacy Notice

Stove Lounge supplies and gathers information through this site (also referred to as “the Site"). The company identifies the need for customers to be informed as to what information is supplied and gathered in the provision of the service provided and how it may be used.

Stove Lounge is registered with and complies with all provisions of the Data Protection Act.

In reference to the use of the word “customer” we are referring to persons who are about to or have entered into a Contract of Sale for the acquisition of goods from Stove Lounge.

In reference to the use of the word “visitors” we are referring to persons who are viewing any pages associated with the Site, but not necessarily intending to enter into a Contract of Sale for the acquisition of goods from Stove Lounge.

In reference to the expression used - “Personal Information”, we are referring to:

  • Your name
  • Your home and/or delivery address
  • Your telephone number(s)
  • Your email address
  • and/or any aliases used by you

In reference to the expression used - “Payment Information”, we are referring to your credit/debit card number, card start and/or expiry date, card 3 digit security numbers.

When purchasing any items from the Site and/or setting up an account, customer’s Personal Information will be requested in order to fulfil our obligations in supplying goods as per the Contract of Sale. This information will not be sold to or given to any third party unless it is implicit and/or explicit within the Contract of Sale that this information is required (for example, to a delivery company).  It is extremely unlikely that customer’s Personal Information would be needed by a third party where it is not associated with the Contract of Sale. In such an instance this information will only be provided to a third party with customer’s express permission.  We may need this permission to be given to us in writing.

Personal Information is stored on our computer system (protected by anti-virus software) – for legal reasons we are required to retain this information for auditing purposes and therefore can be retained for up to six years.  Personal Information is only recorded on paper based documents for the duration of the Contract of Sale, after which they are destroyed (shredded).

Some Personal Information may be kept for marketing purposes (for example, for distribution of our e-newsletter).  Customers can opt out of this option at any time by emailing us, telephoning or writing to us. Some data related to the pages of the Site being visited is gathered using web analysis tools such Google Analytics. This data does not include any Personal or Payment Information.

Payment Information will be entered onto our computer system at the point of sale.  No record of customer’s Payment Information is kept either on our computer system or on any paper based documents after the sale.

Our computer system uses SSL (Secure Socket Layer) encryption technology to help maintain security of information, both Personal and Payment Information.  It is now technologically impossible to provide absolute security of information; however every reasonable and practicable effort is made.  In the event of the release of Personal and/or Payment Information for reasons completely out of our control, efforts will be made to communicate this fact to customers where it is practicable to do so.  Despite technological advances associated with the internet, this situation rarely occurs.

Where customers and visitors to the Site access links to other sites, not associated with this company, they do so at their own risk.  Stove Lounge is not responsible for the content and use of other sites which may have any desirable or undesirable consequence for customers and visitors.

In the event that during the Sale of Contract or at any other time customers wish to have information pertinent to them deleted from our computer system and/or held on any paper based documents, they have the right to revoke permission for its use by Stove Lounge.  Customers also have the right to have Personal Information edited at their request.  In such a situation or where more information regarding this Privacy Policy is required, customers can email this request, telephone or write to us.

Customers’ Acceptance of These Terms:

By using this Site, customers and visitors to the Site signify acceptance of this Privacy Policy regardless of whether any purchase of goods are made.  If you do not agree to this Privacy Policy, please do not use this Site. Stove Lounge reserves the right to modify, alter or otherwise update this Privacy Policy at any time.  Changes will not always be communicated to customers and visitors and therefore responsibility to view and accept any modifications is the customers and the continued use of the Site following any modifications, is the customer’s acceptance of these modifications.